Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Cannot login on Internet Explorer 8 (IE8) (Trac #1204) #1204

Closed
elgg-gitbot opened this issue Feb 16, 2013 · 19 comments
Closed

Cannot login on Internet Explorer 8 (IE8) (Trac #1204) #1204

elgg-gitbot opened this issue Feb 16, 2013 · 19 comments

Comments

@elgg-gitbot
Copy link

Original ticket http://trac.elgg.org/ticket/1204 on 39662277-09-08 by trac user zrnchikw, assigned to unknown.

Elgg version: 1.6

After literally spending days reading about this I have determined I am not the only one and there no viable solution out there.

Users are redirected back to the main page immediately after the login process when using IE8.

What complicates it more is that I can use IE8 at my office at my desk and it works fine; no other computer in the office or in my home (a total of 8 in all) can login on IE8. I have had success with one other computer in my office - but only with the second profile I created, not the first or third.

Users in Google Groups and the Elgg Community have discussed this, but never a full solution. Please address this issue. If you cannot recreate it, try computers in public places, home, etc. I would be willing to share access to my install if that would help.

Thank you.

@elgg-gitbot
Copy link
Author

cash wrote on 39816450-12-10

I setup a VM just to test this one and cannot replicate. I think there would have been more reports if this was an issue - plus why should the browser version matter to the log in action.

@elgg-gitbot
Copy link
Author

Attachment added by trac user alextanchoco on 39890045-07-02: loginIE8Debug.png

@elgg-gitbot
Copy link
Author

trac user alextanchoco wrote on 39890056-09-19

I finally installed Windows7 which came with IE8 and having problem loggin in. This is on an intranet site as well on my other internet sites. Elgg.org also behaves funny but can login. I attached the screenshot, somehow I was able to trap with script debugging but can't get to trap again - I wanted to capture the message. If I can capture it again, I'll post the actual message associated with the trap - said something to the effect that it is an unrecognized operation/property or something like that.

BTW, sames sites works ok with the same Windows7 computer using Safari as the browser.

@elgg-gitbot
Copy link
Author

Attachment added by trac user alextanchoco on 39890077-08-31: loginIE8DebugPermissionDenied.png

@elgg-gitbot
Copy link
Author

Attachment added by trac user alextanchoco on 39890078-04-19: loginIE8DebugPermissionDeniedTrap.png

@elgg-gitbot
Copy link
Author

cash wrote on 39890249-07-30

Try disabling the embed plugin and see if the error goes away

@elgg-gitbot
Copy link
Author

trac user alextanchoco wrote on 39890352-08-18

I tried that and it still not letting me login. BTW, I did try having the debug on and I also get various errors on other sites. I think it maybe a Windows7/IE8 combination with security/browser settings. It's interesting how only a few people are experiencing this (at least reporting) issue. I guess we shouldn't lose sleep over this?

@elgg-gitbot
Copy link
Author

trac user ex19 wrote on 39909485-06-08

I have this issue as well. I have two installations of elgg running on the same server, using the same browser to access both. Different website. On the first one, no issues with IE. On the second one, after login, users return to login, it never goes away. Confusing interface for users. (Where am I?). Top bar never loads either. Have tried different styles(themes) enable disable plugins. No help. They are not able to blog post, etc. So they are not fully logged in.

@elgg-gitbot
Copy link
Author

trac user ex19 wrote on 39909532-01-31

Further to this. If the "Remember Me" is checked, it works. Finally!

@elgg-gitbot
Copy link
Author

brettp wrote on 40085060-05-17

This sounds like an edge case that no one is able to duplicate so I'm closing it off. If other people can consistently duplicate this (and search trac) feel free to reopen...

@elgg-gitbot
Copy link
Author

cash wrote on 40161383-08-04

Okay - I've been able to reproduce. It depends on what version of Windows you are running and what version of IE you are using. The problem is due to the http:// or http://www setup of the site so it is not a bug.

What happens is that IE passes both the pre-logged in and the logged in session cookies on the request and the pre-logged in session cookie takes precedence. The gatekeeper then bounces the user back to the front page.

@elgg-gitbot
Copy link
Author

trac user bascorp wrote on 40321760-09-15

[http://top20search.biz jessica simpson pictures]

@elgg-gitbot
Copy link
Author

trac user gruen33 wrote on 40340130-06-01

I am having the exact same problem with IE8. It doesn't matter if I am using Vista or XP Pro, I get a return to login page unless I check the "Remember Me" setting. This has to be a bug in the software...If someone has the solution to this please post it.

@elgg-gitbot
Copy link
Author

trac user gruen33 wrote on 40340133-12-18

I have tested this with Firefox that there are no problems logging in. To note: Firefox doesn't show the CAPTCHA when logging in. My setting include the SiteAccess plugin. Even after removing SiteAccess the problem still exists.

@elgg-gitbot
Copy link
Author

brettp wrote on 40342437-12-04

gruen33 - The Captcha plugin is a separate problem. If it is reproducible, please open a separate ticket for it.

As Cash said, this is a problem in the site setup. You must access your site using the same URL you supplied during installation. If you set up Elgg with http://www.mysite.com you cannot log in via http://mysite.com.

If you have confirmed you are using an identical URL but you still have the problem, please reopen.

@elgg-gitbot
Copy link
Author

cash wrote on 40342537-05-13

gruen33 - if you are using the Chrome Frame addon for IE, be sure to turn that off and try logging in again. There is a separate ticket related to this. Basically, Chrome Frame is breaking many websites with what it is doing to IE.

@elgg-gitbot
Copy link
Author

trac user McGonigle wrote on 40662222-01-16

I had a similar problem as the one already stated: I could not log into the site using Internet Explorer on three different computers, but on all three computers I could log in using Firefox or chrome.

The problem was solved when I used Firefox to log into the site as an administrator, then went to site administration, then changed the site's URL from http://www.mysite.com to http://mysite.com (since my site is normally runs on http:// only). Now I can log in using internet explorer from all three computers regardless of whether I go to http://mysite.com or http://www.mysite.com

Hope this helps!

@elgg-gitbot
Copy link
Author

trac user jambo wrote on 42200745-01-10

I developed intranet website. I am working on XP and Internet explorer 8. all users have same operating system and same browser.

Some users have problem with login. when they try to login that time they redirect to the same screen without session and cookies register. Cookies setting is Medium in IE. I need help for troubleshoot to their system because it is working fine for me but they cannot login.

I am not sure what are the troubleshoot, I will do in internet explorer.

I troubleshoot with my way and some users session not recording appropriate username and password. If I tried to login my account with users computer then working fine.

Can any one help?

@elgg-gitbot
Copy link
Author

ewinslow wrote on 42277075-07-01

This is not the place for troubleshooting help. Please try the community. If you can reproduce a bug, please reopen.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Development

No branches or pull requests

1 participant