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Opened 3 years ago

Closed 17 months ago

#2198 closed Enhancement (worksforme)

Admin should be able to read private messages

Reported by: cash Owned by:
Priority: high Milestone: Elgg 1.8.3
Component: Messages Version: 1.7
Severity: major Keywords:
Cc: brettp Difficulty: easy

Description

Users report spam from private messages. There is no easy way to verify the report.

Change History (5)

comment:1 Changed 3 years ago by brettp

  • Difficulty set to easy
  • Priority changed from normal to high
  • Severity changed from minor to major

comment:2 Changed 3 years ago by cash

  • Milestone changed from Elgg 1.8 to Elgg 1.8.1

comment:3 Changed 18 months ago by cash

  • Milestone changed from Elgg 1.8.x to Elgg 1.8.3

comment:4 Changed 18 months ago by topdog08

Hi would just like to emphasize how important this is. Its a major issue on my site since I can not effectively prevent spam without it. When someone reports a spammer but I can't tell WHO the spammer is they are reporting, or verify that the report is even true, then I have to ask them for details in a follow up email I can not verify which defeats the point of a Report This function. My suggestion is to include the details in the actual report, so you can see it even after deletion, as opposed to pulling it in dynamically. Frequently users will report a message then delete it.

comment:5 Changed 17 months ago by cash

  • Resolution set to worksforme
  • Status changed from new to closed

Just tested this with 1.8.2 and it works. Admin clicks on the link in reported content and is taken to the message.

We have another ticket (I think on the 1.8.x milestone) for improving reported content.

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