Edit profile icon ERROR

[ncmonteiro]

I have my 'data' directory outside the elgg installation and with 777 permission. When i try to upload a profile icon it accepts but no picture is showed. I created a new data directory inside elgg's installation and updated server information in the administration panel and gave right permission. Still the same thing.
A curious thing happened, inside data directory there's a subdirectory called 'n'. I can't see what's inside because it returns me an error, permission error.
I only have one profile created, my own, and the username is ncmonteiro...
I also tried with different types of images.

[ncmonteiro]

The same appears to happen when trying to upload a group image.
I also notice that when i try to insert an image in description, the image appears in the edit box but when saved does not shows in the group profile description.
...

[ncmonteiro]

Also when adding image inside 'Bookmarked item' description.
I can see the image in the description box when editing but when i save it doesn't appear.

[ncmonteiro]

Replying to ncmonteiro:

The same appears to happen when trying to upload a group image.
I also notice that when i try to insert an image in description, the image appears in the edit box but when saved does not shows in the group profile description.
...

I don't know if this help but as you can see in attachment file the html editor in group profile adds "../../../" in the image's path.

attachment: groups-pic-error.gif

[pete]

Your issues are likely due to you either incorrectly setting the full path to your data directory when you did the initial setup, or more likely (as you pointed out in your comment) have a permissions error on that directory.

[rht]

I have the same problem. The dir should have no problem as it has full permissions for everyone (i'm running windows xp) and Apache allows access to it from php scripts. In actions\iconupload.php the call $filehandler->open("write"); appears to create a file pointer as shown below:

[handle:private] =>
[attributes:protected] => Array

(

[guid] =>
[type] => object
[subtype] => file
[owner_guid] => 2
[container_guid] => 2
[site_guid] => 0
[access_id] => 0
[time_created] =>
[time_updated] =>
[enabled] => yes
[tables_split] => 2
[tables_loaded] => 0
[title] =>
[description] =>

)

but the call $filehandler->write($large); dose not write anything. The variable $large contains image data.

any ideas?

[ncmonteiro]

still not working!

i re-installed elgg, made several directories with all permissions inside elgg's installation folder and outside also. Nothing works.

inside data folder elggs creates profile folders with profile name's first letter but is inaccessible.

because my installation is in the root of www.iscapianos.net my .htaccess file is # on the line of RewriteBase.

any ideas?

[ncmonteiro]

do you think that's a permission issue? check attachment erro.gif please!

thks

[ncmonteiro]

Maybe i can help those whose problem is the same i had.

My server configuration was PHP Safe Mode ON. You must disable this option or ask your server administrator to do so.

After this the profile picture works just fine!

[dgrey]

We also are having this same issue. When we try to upload either a profile or group icon, the system allows us to browse and submit the file. The URL looks like:
​http://[domain]/elgg10/mod/profile/editicon.php

However, when we select the upload button, it looks like the system may be uploading but then the page goes white and nothing happens. I should note the URL also changes and then points to:
​http://[our domain]/elgg10/action/profile/iconupload

Now I have gone to another person's test Elgg site and am able to upload a photo successfully. When I submit the file on their site, the URL doesn't change. I start at:
​http://[domain]/mod/profile/editicon.php. I then browse to the same image and select the upload button. The image uploads successfully and the URL doesn't change. It stays ​http://[domain]/mod/profile/editicon.php.

Any ideas on how we can fix this?

Many thanks!

[kiamaru]

hi

guys i have the same problem,
someone find the problem and fix that?

tahnls

[marcus]

This is a permission problem.

I suggest that you try this with the latest svn. Then if you are still seeing problems see if there are any errors in the apache log while uploading a file... things to look out for are anything to do with file writing - file exceptions etc

Closed since we can't replicate.

[computermacgyver]

For others finding this thread and experiencing the issue, I had the same behavior as a result of missing GD. Installing GD Graphics Library fixed the issue.